The problem
What this system removes
Leads go cold because follow-up is manual. The CRM is a graveyard of half-entered records. Support answers the same questions for the hundredth time. The work is repetitive and rules-based, perfect for agents and painful for people.
What we build
The pieces of the system
01
Sales agents that score, enrich and follow up automatically
02
Support agents grounded in your own knowledge base
03
Operations agents for the repetitive internal asks
04
Deep CRM integration with automatic data hygiene
05
Guardrails and escalation paths to humans
Example workflows
How the work flows
Lead follow-up
1Lead enters CRM
2Agent enriches + scores
3Personalised first touch
4Escalates hot leads to sales
Support deflection
1Question received
2Agent answers from KB
3Resolves or escalates
4Logs the interaction
Expected outcomes
- More qualified pipeline from the same lead volume
- A CRM that's actually trustworthy
- Humans focused on the conversations that need them
Who it is for
Sales teamsSupport orgsB2B SaaS and services